Corporate performance management systems are crucial to helping any business operate efficiently. For employees within your company that use a CPM system regularly, they can probably attest to its importance and how helpful it is in day-to-day operations. As such, it makes good business sense to ensure your CPM system is updated and working well, and that your employees are trained to use it.
So how do you know when/how often to schedule corporate performance management training for your employees? Below is a list of things to consider:
Has formal training ever taken place?
Although this seems like an obvious question to ask, it is still an important one. Sometimes systems get implemented within companies and employees know bits and pieces or ‘just enough’ information on how to use it. Or, through use, their knowledge of the system accumulates over time. However, wouldn’t it make sense to train your employees on how to use the system completely from the beginning so that you can ensure things are running as effectively as possible from the get-go? We think so.
If training has taken place, when was it originally conducted?
If it has been more than a year, it is probably a good idea to set up a quick refresher for your staff. Over time, people remember the ‘most useful’ functionalities of systems that are used frequently, but they may forget about other powerful, less commonly used features. As well, it is always a good idea to remind your employees of best practices on how to use your CPM system so that things can continue to run smoothly and efficiently.
Consider how your staff team has evolved
Have you recently lost long-term employees and hired new trainees? Have people moved into different roles within your organization? Company structure can change fairly regularly, so it is important to make sure that there is knowledge transfer between employees, and that your staff know their responsibilities and the ins out outs of systems you use.
Has there been recent or significant updates to the system?
As technology continues to become more sophisticated, system updates happen more and more frequently. Updates often include new system layouts, features and/or upgrades. These may help your employees work more efficiently or help reduce errors within your processes. When you’ve invested money into a financial system, you want to make sure you are taking full advantage of any and all features and benefits available.
We understand that training takes time and resources, but think of the value that comes from it. Training from a specialist can help ensure you, your employees and your organization are getting the most out of your system. At True Sky, we provide training that helps keep everyone on the same page to increase productivity and effectiveness in the budgeting process. For more information, call us today at 1 855 878 3759.