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Client Help Documents

FAQ documents to help you navigate True Sky

Client Help Documents

For help using True Sky, click the links below for step-by-step instructions.

For additional support, contact the True Sky Support Desk at:

905-752-3355 x 3

Standard Support hours are Monday-Friday 9am – 5pm EST. Please expect a response between business hours within two hours.



Install True Sky


Working with Users


Working with Security Groups and Approval Trees


Publishing Assignments and Reports


Create a Folder


Working with Templates


Publishing an Assignment or Report 




Update License Keys

End Users

True Sky Overview


The Basics


Working with True Sky