TOLL FREE: 1 855 TRUE SKY (878 3759)

Client Help Documents

FAQ documents to help you navigate True Sky

Client Help Documents

For help using True Sky, click the links below for step-by-step instructions.

For additional support, contact the True Sky Support Desk at:

905-752-3355 x 3

Standard Support hours are 9am – 5pm EST. Please expect a response between business hours within two hours.



Install True Sky

Working with Users


Working with Security Groups and Approval Trees


Publishing Assignments and Reports


Create a Folder


Working with Templates


Copy to a New Template


Update License Keys

End Users

Access the True Sky Add-In


Working with the Ribbon Bar


Working with Assignments and Reports